Configuration Guides

Instructions for configuring Grandstream Wave on Android Phone.

  • Click the Play Store icon to enter the play store

  • Search for Grandstream Wave, click the green Install button

  • Once installation is finished click Open

  • Click Allow to give GS Wave access to your contacts

  • Click Allow to give GS Wave permission to make and manage calls

  • Click Allow to give GS Wave permission to access the camera for video calls

  • Click Allow to give GS Wave access to files on your device

  • Click Allow to give GS Wave permission to record audio

  • You need to give GS Wave permission to draw over other apps to enable incoming call popup, click Go to Settings

  • Click the Toggle to allow GS Wave to "Draw over other apps", then click the back arrow

  • Click the settings cog at the bottom right of the screen

  • Click Account settings to add your account

  • Click the + icon at the top right to add your account

  • Click SIP account as the account type

  • Click Account Name and set a meaningful account name, enter the SIP server from your information sheet, and your extension number under SIP user ID, and also enter your password, once complete, click the Tick at the top right

  • You will see the account name with a red circle indicating connection failed, you need to click on the account to open the account settings

  • Scroll down to network settings and enter the outbound proxy from your information sheet and change NAT Traversal from Keep-Alive to STUN, then click the back arrow

  • After a short time, you should see the red light turn green, congratulations your extension is now configured for use.